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Customer Support in Asia Pacific is provided by authorized partners through the following email addresses:
Phone Support English language only
Phone support is available to U.S. customers by purchasing a Support Plan. We offer free, online support options from our Support Homepage.
    Support Plans Support Plan members receive person-to-person support via a toll-free telephone number and email support. Packages range from $29.95 - $149.95.
    Hours: 9:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
    Enroll: Call 1.800.577.6642 or order through our online store to enroll in a Support Plan.
    Obedia
    Looking for support outside Sony Creative Software business hours? OBEDIA provides live, one-on-one training and technical support service via phone and remote desktop, 7 days a week from 8am - 8pm PST. The OBEDIA team of skilled professionals is comprised of musicians and engineers who have extensive experience in the ACID, Sound Forge, and Vegas family of products. For additional information visit the OBEDIA website.
Phone Support International CustomersEnglish language only
We offer phone support to our international customers during select business hours.
 
Select the toll-free number for your area below.
Australia18001755519:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Austria0800 2915469:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Belgium0800 801559:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Bulgaria0080011044849:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
China10800 852 15909:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Cyprus800923979:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Czech Republic8001421289:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Denmark808859179:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Estonia80000442729:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Finland08009148549:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
France08055403319:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Germany0800 00065119:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Greece00800441440839:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Hungary06800162259:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Italy800 9177419:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Japan005314401549:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Latvia80026939:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Lithuania8800304619:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Luxembourg800276059:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Netherlands0800 02010719:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Poland0080044119519:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Portugal8008446009:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Republic of Ireland1800 8824079:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Russian Federation810800215010449:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Slovakia08000440559:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Slovenia0800801819:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
South Korea0079844254119:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Spain9008112519:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Sweden0207942879:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
Switzerland0800 5636369:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)
United Kingdom0800 028 14759:00 a.m. to 5:00 p.m. CST, Monday thru Friday (+7 Hours for Western Europe)

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